The call forwarding system currently has a limitation for telephone
numbers beginning with certain area codes. The limitation effects the
call forward always, call forward busy and call forward no answer.
The symptom of this
problem is that when any of the forwarding services are activated your
phone will still ring for 20 seconds (4-5 rings) before the call
forwarding takes effect. Call forwarding will work normally after this
time. However the added time may confuse the caller as to why it took
you longer to answer.
At this time there is a
very manual and partial solution that may offer some assistance. If
your telephone adapter is turned off your phone will not ring the 4-5
times and therefore go directly to call forwarding as normal. We do not
recommend this solution as it requires you to unplug and replug the
power to your adapter each time.
Article ID: 52, Created: 2/6/2014 at 5:14 PM, Modified: 2/6/2014 at 5:14 PM