Our servers and any device we program for you are fully call display enabled.
We send the name and
number for all calls. The receiving phone company can choose to accept
or reject the info we send or they can choose to accept a partial
amount of the information ie: name but not number, or number but not
name.
Some recipient
companies will also give preference based on the source of the number
calling their users. For example a big phone company may choose to show
all the information from another big phone company with whom they have
a pre-arranged agreement, whereas they may not do the same for other
phone companies. Unfortunately we cannot control what another company
chooses to display or not.
You may have already
noticed examples of this if you have ever used a cell phone. Most cell
phone providers choose to only provide the number of the person calling
in. Some companies actually charge extra to show the name of the
caller.
For inbound calls we
can only display the information to you that we receive. We will pass
whatever we receive to your phone. However sometimes people calling us
will have selected to use call-blocking or other such features so you
will find that occasionally incoming calls may not have any call
display information associated with them.
Article ID: 51, Created: February 6, 2014 at 5:14 PM, Modified: February 6, 2014 at 5:14 PM