Can I transfer my old phone number if I have DSL (high-speed internet service through my telephone company)?

Products/Services > GeneSys VoIP > Support > Number Transfer
Yes, but you must call your DSL provider and request to have your telephone and internet service to be UNBUNDLED. Your DSL provider will then assign another number to your DSL connection (also called Dry-Loop DSL) and your existing phone number will become a stand alone line. This will allow us to port your existing number to our service without affecting your DSL connection. It is important that you DO NOT cancel your existing phone line until the transfer is completed which can take up to 6 weeks. If you are a new customer, we will assign you a new temporary number While your number is being ported.

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