Call Forwarding

Products/Services > GeneSys VoIP > Product/Service > Features
The call forwarding system currently has a limitation for telephone numbers beginning with certain area codes. The limitation effects the call forward always, call forward busy and call forward no answer.

The symptom of this problem is that when any of the forwarding services are activated your phone will still ring for 20 seconds (4-5 rings) before the call forwarding takes effect. Call forwarding will work normally after this time. However the added time may confuse the caller as to why it took you longer to answer.

At this time there is a very manual and partial solution that may offer some assistance. If your telephone adapter is turned off your phone will not ring the 4-5 times and therefore go directly to call forwarding as normal. We do not recommend this solution as it requires you to unplug and replug the power to your adapter each time.

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