Our New Premier Service & Support Center Is Now Live!
We have finally completed the deployment and testing of our extremely advanced and state-of-the-art Customer Relationship Management system. And it is awesome! Now we have the 24x7x365 customer service and support system in place that we need to provide a level of service and support that is far superior to our competition.
Here is some of what you can expect from the new Premier Service & Support Center:
- A very powerful and intelligent ticket management system
- Powerful knowledgebase and news center
- Ability to see site visitor locations worldwide and interact with them in real-time
- Advanced live chat with S&S Staff
- Powerful portal sites
- Professional surveys and much more
- All service and support links, contact forms and service/support related email addresses are now pointing the the new S&S Center. All pending tickets have been processed.
We are positive that our new Premier Service and Support Center, coupled with our two Support Forums will prove to be indispensable resources for prospecting and existing customers and Family Members over time as we continue to build Triniti Communications International into the premier digital communications company of this millennium.
Onward and Upward,
Dana N. Miller
COO
Friday, January 08, 2010 1:26 AM